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Open Tour Maintenance
Click on Edit/Add Tours in the side menu to open
the Tour list view.
Working with the Tour Listview...
The tour listview lets you quickly search for
specific tours, packages, bus routes and accommodation.
When you type into the search box, you can search
by Tour Code, Tour Name or Operator. Click on
the column headers of the listview to sort by
a specific column in ascending order. Click again
to sort descending.
You can add a new daytour, package, busroute,
accommodation or pickup location using the buttons
on the top of the listview.
Clicking on the tour will open tour maintenance
screen for that tour. Right clicking on a tour
will give you direct access to a sub-form without
having to go through the main tour maintenance
screen. Find
out more about Tour Maintenance
The Tour Maintenance screen...
The tour maintenance screen is the heart of
the reservation system. Your reservation system
will only work best if you plan and configure
your tours well.
General - You must have at least a tourcode,
tour name, operator and financial owner. Try to
use as legible tourcodes as possible ...ie try
to make them relevant to the tour so they can
be easily remembered. Adding a tour to a tour
category will allow more specific reporting as
well as breaking up the availability screen. Find
out more on Working with Tour Maintenance.
Operator Notification - If you are booking
other operators tours, you can send automatic
notifications to that operator when you book their
tour. Check the operators preferred method of
notification.
Price Matrix - You can choose how complex
the price matrix needs to be by selecting Price
Matrix Type. Find
out more about Setting the price matrix.
BUTTONS
on the bottom of the Tour Maintenance Screen:
Resources...
Resources control the availability of your tours.
The resource max pax can be set for specific days,
dates and departure times. Setting the max no
of a resource to zero will stop anyone booking
the tour for the chosen date range. You can also
add a message to the availability range which
will pop up when making a booking with this tour
code.
Find
out more about Resources
Allotments...
Allotments lets you reserve seats for specific
agents for this particular tour code. Allotment
can be set for days and date range. When making
a booking, the res staff can choose if the booking
is allotment booking by checking the allotment
booking checkbox in the reservation screen. More
about allotments
Price Matrix...
Prices can be configured specifically for a date
range, days, basis, subbasis and pax types. The
price matrix can include cost, sell price and
levies. Before you can setup the price matrix,
you must select a price matrix type and create
basis and subbasis items for this tour code. By
default the most basic price matrix type is selected
which is Pax type only. Pax Type Only sets the
prices for specific pax types only.
Find out more about Working
with Price Matrix and Understanding
Basis and Subbasis
Commissions...
Lets you configure specific agent commissions
for this tourcode. Commissions can also be configured
for a date range.
Find out more
about Commission
Schedule...
At least one departure must be defined for all
Day Tours and Bus Routes. Packages and Accommodation
does not have departure time. Multiple schedules
can be configured for each tour or busroute. Departure
schedule must be configured before resource and
allotments can be set
Find out more
about Departure Schedule
Components...
Each Day Tour or Package can have several levels
of tour codes under them to create complex packages.
Go to the Package tutorial
Routes...
Multiple Bus routes can be associated with each
tour code and departure time to create a specific
pickup list for each tour when making a booking.
Both Pickups and Dropoffs can be associated.
Just drag a Route from the righthand screen to
the Pickup or DropOff item on the lefthand side.
Find out more
about Associating Bus Routes
Options...
Each tour can have specific tour options. Typical
options are Breakfast, Dive, snorkelling. Options
can be configured to have seperate pricing, commissioning
and can be made to be non-commissionable.
Find out more about the Options
Tour Maintenance Summary...
Tour Maintenance can appear to be complex but
even the most complex tour setup could be made
very easy when booking it. Planning the tours
and their setup will make a huge difference to
how well the tour books. Try to setup the tours
as close to truth as possible...ie really think
about how the tour works in real life and try
to mimic that as much as possible in the setup.
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