Respax Lite for Tour Operators

 

Overview

ResPax Lite Reservations Software Overview

The entry level of ResPax Lite includes full product management, availability grid, booking voucher and web voucher.  This user friendly software tool delivers to tour operators seeking:

  • a low-cost online booking facility for their website
  • a low-cost agent management system integrated with booking information
  • to allow direct agent access to their reservation system for real-time bookings
  • to increase their sales by taking online booking requests from agents networked through the ResPax system
  • to understand and experience at the lowest cost possible, the basic version of the ResPax suite before considering the more fully featured ResPax Enterprise product.
Enquiries
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  • ResPax support

Features

Features of ResPax Lite Reservations Software

Using ResPax Lite, your staff can:
  • enable direct agent access to tour availability information for real-time bookings and modifications with automatic email booking notifications
  • list multiple (unlimited) tours with multiple tour times
  • provide detailed availability with optional tour expiry dates
  • enable a date-ranged price matrix
  • manage passenger manifests and bus routes with a range of bus pickup options
  • manage agents – contact details, commission structures
  • take credit card payment details which are verified by the system, secure SSL certificate included (optional extra available: real-time credit card processing)
  • create easy to implement tour booking vouchers on your website which can incorporate a real-time tour availability grid
  • add blogs as a marketing tool to your website
  • view a (limited) variety of prepared reports (tour manifests, agent sales, sales by revenue and passenger count, and accounts procedures - such as invoicing and banking for managing daily reconciliations).
New features are currently under development and will be available soon:
  • Mobile management features
  • Flight bookings
  • Car rentals
  • Multi-trip - hop on hop off features
  • Retail and park entry
Join our This e-mail address is being protected from spambots. You need JavaScript enabled to view it so you can be notified when these features are released.

Optional Extras
  • Real-time credit card processing facilities - see FAQs for more information.
Upgrades

Benefits

Benefits of Using ResPax Lite Reservations Software
  • Direct agent access via their own reservation system to your system enabling agents to make real-time bookings and cancellations, eliminating the need for telephone, fax and email communications with tour operator staff.
  • Agent management system for staff reference and reporting.
  • Automatic reporting reducing the need for third party analysis tools and data manipulation.
  • Additional marketing tool, blogs for the tour operator's website.
  • Increase sales through an online booking presence, both on their website and through the ResPax network of agents.
  • Obtain higher profit sales turnover through bookings on their own website (no agent commissions).
  • Easily managed operation of bus routes and passenger manifests.
  • Reduced staff time in more manual booking processes and reduced duplicated handling of data between systems.
  • Low software subscription fees payable monthly

Pricing

ResPax Lite Reservations Software Investment Required

ResPax Lite at the basic level allows you to take bookings through your website or via agents, and manage your booking agents.  Use of the software is free, with a 0.95% (less than 1%!) commission on bookings.

The extended version of ResPax Lite additionally enables you to add bookings from the backend (eg. telephone bookings) and provides reports to assist you in managing your business.  An inexpensive reservation system:
  • $50 per user per month.
  • 0.95% commission on bookings (internet and network only).
Optional extras available:
  • Real-time credit card processing facilities - gateway fees of $200 setup and $0.59 per transaction.  See your bank for merchant fees.
You can download a trial for free, then activate the product when you are ready to start taking bookings on your website or via agents currently using ResPax software.

Details


Introduction

ResPax Lite is primarily an in-house application that can be installed on as many machines as you like. No need for expensive and complicated server hardware, it is all hosted by ResPax.

The entry level of ResPax Lite is completely free to use and include on your website. This includes full product management, availability grid, booking voucher and web voucher. ResPax Lite can optionally be extended to cater for logins for the tour operators agent as well as your agent bookings being handled for you via the network (xmlrpc).

Reservation Software Home Page

ResPax Lite enables the tour operator to set-up the tours that they want to book online. The ResPax Lite system is typically managed parallel with existing in-house reservations system. Set-up functions include definition of prices, availability, tour codes, pick-ups, comments and other basic details about the tour.

ResPax Lite comes bundled with a free-to-use web voucher that can be quickly integrated into the TourOperators website. The voucher is directly connected to the underlying ResPax Lite availability pool and collects credit card details of direct consumers and return immediate confirmation number and a print-friendly voucher. The voucher is hosted on ResPax servers and includes the use of secure SSL certificates for the voucher.

Once a booking have been committed on the website, its immediately adjusts availability and notifies the operator that a new booking have been confirmed on their website. The booking can be access from the bookings tab.

Booking Screen

Easy to Use Booking Screen

Review all your bookings in one place and search via guest name or confirmation. Status of each booking is dispalyed in the field so you can easily view each booking in detail from the one screen. 

Availability Grid

Tour Availability Grid

In one easy view check your remaining availability for each tour on give day.  The flexible view allows you to view by tour, date , number of days and each tour seperately.

Your Tour Setup

Product Setup

The flexible product setup allows you to setup tours under a variety of different operators and allow full flexibility of the tour within each one.  Each tour has flexiblele departure times, availability, pricing as well as multiple pickup points.  Tours can have mutiple packages, or different grades of tour, such as gold star service.
Each tour also has direct links to easily place on your website so you can easily place the bookings link to each on seperate pages sites or relevant positions in text on your site.
Tour comments allow you to give your guests specific instructions that will be printed on their voucher

Your Company Setup

Tour Company Setup

The tour company setup screen enables you to configure all the relevant details of you company upload logos for use on the vouchers and sales tools.  It also allows a single place to update your tours terms & conditions making management simple.

Reports


Financial and Manifest Reports

The easy to use reporting system gives you a wide range of reporting that are easy to use, they can be emailed printed or viewed from the consoles with hust the click of a button. The reports cover banking, invoices, manifests and of course your sales figures. You are also able to filter by date and by agent.

Agent Management

Travel Agent Management

Our agent management screen enables you to view all agents at a glance and to manage each specific element of the agent in realtion to your tours. Set commissions as an overall commission level or set them with specific commissions per tour for promotions incentives.  The tool also allows for individual terms and conditions for each agent.

Easy to Use Booking Tools

Web Based Tour Voucher

Keeping it simple is the secret to letting your customers book with ease.  The simple layout of the web voucher allows people to book simply with one easy step. Simply link to the voucher from any webpage and you are ready to accept bookings quickly and easily.

Tour Booking Web Widget


The web widget is another tool that simply allows you to add the booking tool to any website you wish very quickly and easily. Giving you a mini tour desk in a website.

For more information on the ResPax Product please refer to the help and support pages.


Reservation Software for Tour Operators


Download Respax Lite trial


Benefits of Using ResPax Lite
 

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Tour Reservation Software


Respax is designed to suit a broad range of operators from the smallest day tour to the largest international organization.

Booking software for Agents



RESPAX Tourvoucher enables travel agents to access real-time tour availability and provide immediate confirmations directly from tour operators.

Easy to Use Tools





By using the Respax Suite you get quick and easy ways to automatically increase your product exposure.