FAQs - Accounting
|The FAQ categories below reflect pre-sales enquiries about ResPax tour reservation software. If you have technical/user enquiries, please refer to our user documentation.
Can ResPax integrate with accounting systems?
ResPax Enterprise integrates with most accounting systems. Currently successful integrations include: MYOB, Sybiz (for inhouse Respax Enterprise installations), Quickbooks (for inhouse Respax Enterprise installations), Smart Stream, Great Plains, Pastel, and more. The design of the accounts exporting interface is such that it can be customised and adapted to virtually any accounting system able to import directly into the database or via delimited text files. Operators can choose to do invoicing in their existing accounting system or through ResPax as part of running exporting. Invoicing can be done at any interval. ResPax has a number of invoice formats available and is also able to customise the invoice to suit the operator's need.
How does ResPax integrate with MYOB?
ResPax Enterprise exports a comma separated file that can be customised completely to suit the clients MYOB accounting model. Some clients require summary invoices per debtor per period showing one line per booking in the invoice. Other clients require one invoice per booking. We can accommodate virtually any model. We can also customise text files from ResPax Enterprise to import to MYOB as receipts, revenue journals and updates to customer files - very flexible.
Who gets invoiced and how is completely under the control of the tour operator by design of the accounting model initially and also dynamically by controlling batches of exporting, some which can be ignored and some which can be imported as the client chooses.
We design our text file format individually for the clients by getting them to export a sample file from MYOB to give us to use as a template.
What currencies can you use in the system?
ResPax Enterprise has multi-currency capability and is able to invoice/take payment in any currency.
How do we reconcile cash payments?
ResPax Enterprise has cash reconciliation reports that should match the cash in the till for the same period. The standard process for reservations is to check the POB (pay on board) payments screen and apply cash collected where cash has been collected at the time of touring and not collected directly in ResPax as part of the check in process, the cash till checked against the reservations payments screen and finally the vouchers collected checked against the agent payments screen. All these three payment collection methods in any booking will balance the total sale. Once this reconciliation has been done the bookings are ready for archive and invoice
How are credit card payments settled?
Payments made directly over the internet are settled by the electronic gateway and will therefore need to reconcile independently of any payments made by manual credit card machine (credit/debit/EFTPOS). ResPax Enterprise reconciliation reports can be customised to suit whatever processes are in place and whichever gateway is used for auto credit card authentication.