FAQs - Accounting
The FAQ categories below reflect pre-sales enquiries. If you have technical/user enquiries, please refer to our user documentation.
Can Respax integrate with accounting systems?
Respax Enterprise integrates with most accounting systems. Currently successful integrations include: Sybiz, MYOB, Quicken, Quickbooks, Smart Stream, Great Plains, Pastel and more. The design of the accounts exporting interface is such that it can be customised and adapted to virtually any accounting system able to import directly into the database or via delimited text files. Operators can choose to do invoicing in their existing accounting system or through Respax as part of running exporting. Invoicing can be done at any interval. Respax has a number of invoice formats available and is also able to customise the invoice to suit the operator's need.
What currencies can you use in the system?
Respax Enterprise has multi-currency capability and is able to invoice/take payment in any currency.
How do we reconcile cash payments?
Respax Enterprise has cash reconciliation reports that should match the cash in the till for the same period. The standard process for reservations is to check the POB (pay on board) payments screen and apply cash collected where cash has been collected at the time of touring and not collected directly in Respax as part of the check in process, the cash till checked against the reservations payments screen and finally the vouchers collected checked against the agent payments screen. All these three payment collection methods in any booking will balance the total sale. Once this reconciliation has been done the bookings are ready for archive and invoice.
How are credit card payments settled?
Payments made directly over the internet are settled by the electronic gateway and will therefore need to reconcile independently of any payments made by manual credit card machine (credit/debit/EFTPOS). Respax Enterprise reconciliation reports can be customised to suit whatever processes are in place and whichever gateway is used for auto credit card authentication.
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