FAQs - Marketing
The FAQ categories below reflect pre-sales enquiries. If you have technical/user enquiries, please refer to our user documentation.
Which marketing information can be captured and how is it reported?
Marketing information relating to individual, adhoc passengers are recorded at time of booking. Typical data collected in Respax Enterprise includes an operator definable list of passenger origins as well as common booking sources or promotion origins.
Each agent also can be configured and grouped for performance and promotion purposes.
Does the software have an integrated CRM solution?
Respax Enterprise does support notes and diary entries with reminders to manage agents. Respax is also planning a significant upgrade to the organisation/agent management section which includes addition of detailed activity, to-do's, opportunity tracking, extension to agent consultant management and bulk messaging.
|
|
|
|
