RESPAX NetWizard - your
tours, bookable on your website!
Respax
NetWizard is a web based, step-by-step booking wizard
for the web. It allows your agents and the general
public alike to book your tours directly on your
website. The NetWizard supports real time availability,
real time credit card authentication and returns
instant confirmation numbers. NetWizard fits inside
your existing website and can be completely customised
to suit your existing colour theme. NetWizard connects
directly to the ResPax reservations database.
Enables authentication of credit cards
within the software as a part of making a reservation.
Credit cards are normally authenticated withing
5-15 seconds. Realtime credit card authentication
is available for Australian businesses only.
Fits
into your existing website
NetWizard
fits inside your existing website and can be completely
customised to suit your existing colour theme. Multiple
themes supported.
Agent
logins and home pages
Includes agent logins controllable
from the ROO administration interface. Agent organisations
can be configured and individual users in each organisation
are controlled by the agent organisation in the
NetWizard. The agent home page supports search and
edit of bookings for the agent organisation. More>
Public
and anonymous bookings
Supports direct bookings from anonymous
browsers to your site. Credit card payments are
enforced if browsers have not logged in.
Parallel with your
existing reservation system
Run ResPax NetWizard parallel to your
existing reservation system without overbooking
your tours. Find out if your reservation system
fits the conditions required.
Flexible agent commissioning
structure
Commissions for agents can be configured
on a number of levels. Commission base for all tours,
commission for a specific tour, commission for a
specific tour for a date range. Commission values
can be currency or percentage. More>
Advanced bus routing
Bus routes are associated with individual
tours to show only pickups related to that specific
tour. A route can have multiple departure times
and can be reused in other tour codes. More>
Webbrowser based administration
interface
All
configuration and administration of tours and bookings
are done throught ResPax Online Operator, ROO,
which is a web based tour reservation system/administration
tool for setting up and managing tours and accommodation.
FEATURES
Easy to use step by
step booking wizard
The booking wizard is broken up into a handful of
easy-to-use and intuitive steps. Each step has a
clear explanation to help the users out. A navigation
bar on the bottom of each step lets the user go
back to previous steps to modify data.
Picture
1 - First step
of booking wizard when booking as public/anonymous.
Click on image to get full screen shot.
Customise
colours and images Colours, images and general appearance of the
NetWizard is controlled from the ResPax Online Operator's
(ROO) webbrowser based administration interface.
The NetWizard can be wrapped in images or setup
to use plain colours for improved download performance.
All buttons are images and can be replaced by your
own button images. NetWizard comes with 4 preconfigured
themes. You can add as many themes of your own as
you like or customise the existing ones to suite
your needs.
Credit
card authentication
ResPax supports both basic card authentication and
advanced realtime credit card authentication. Basic
card authentication checks the card number and card
type to make sure that it is not a bogus card. Advanced
realtime credit card authentication checks the credit
card funds through payment gateways. The credit
card details are authenicated using MoneyTrain's
real time payments solutions and results are
returned within seconds. The money is automatically
transferred into your account within a couple of
days.
Payment collection has never been easier.
Picture
2 - Screen shot of main
wizard page where all the pax details are
entered including pickups
(only pick ups configured for the tour chosen
will be displayed in this combo box)
Click on image to get full screen shot.
Book
day tour, accommodation and packages NetWizard can be configured to support day tours,
inbound packages and accommodation bookings. Each
agent can be given an individual login and can optionally
edit their own bookings. Rules apply for cancellations
and tours already travelled cannot be modified.
Each agent's credit with your company is reflected
when they are making a booking using the wizard.
An agent can either be on account or be required
to use their credit card when making a booking.
Availability, overbooking
and making it work with your existing res system Availability
is allocated to the setup as well as an expiry on
each tour. The expiry will prevent the public/agents
from booking too close to the travel date. Setting
up a small availability will let you book your tours
detached from your existing reservation system without
the risk of overbooking. The availability is normally
set up in combination with setting up allotments
in your existing reservations system. The allotments
should be released at the same time as the tour
expires for booking on the website. Proper management
of the allotments and availability will let the
website book tours very close to each tours' departure
time.
Notifications
The
person booking the tour or accommodation can be
notified by email of travel details. The operator
of the tour can be notified to say there is a new
booking in the ResPax database. Reports can be printed
on a daily basis to find out what bookings have
been taken for the day.
Picture
3 - Screen shot of credit card
screen at the end of the booking. Credit cards
can be authenticated realtime, from page to
page.
Click on image to get full screen shot.
Realtime availability Availability is checked as the user enters
the pax details screen. If the tour is overbooked,
a clear message will appear and the booking will
not be commited. The user can take steps backwards
to change the date and try again. Availability
can be displayed on the top of the pax screen.
Advanced bus
routing
Each tour in a booking can have a pickup location
associated with it. Pickup times are derived from
the bus route setup and clearly displayed in the
confirmation screen. Only pickup on busroutes
associated with a particular tour are shown in
the pickup list. Availability checking can be
applied to each bus route in bus route maintenance
in the ROO interface.
Picture
4 - Typical
confirmation screen with printable vouchers.
Click on image to get full screen shot.
Tour
maintenance using the ROO webbrowser interface All configuration and administration of tours
and bookings are done throught ResPax Online Operator,
ROO,
which is a web based administration tool for setting
up and managing tours and accommodation. This is
a restricted version of ROO which allows maintenance
and reporting on tours but does not allow making
of new bookings or editing of existing ones. All
bookings are made through the NetWizard.
Picture
5 - Screen shot of tour maintenance
screen. All tours are configured and setup
using ResPax Online Operator web browser based
reservation software.
Click on image to get full screen shot.
Full
tour management module includes:
Resource/availability
allocation configurable over a date range for
specific departure times.
Advanced
price matrix configurable for date ranges, basis
and subbasis.
Tour
departure schedule. Each tour can have multiple
departure times.
Tour
basis and subbasis configuration to get most
flexibility out of each tour. Pickups can be
allocated to a tour basis and options can be
automatically added when an option is chosen.
Component
management. Package can be built over a number
of days which can include transport, day tours
and accommodation. Detailed booking behaviour
options.
Detailed
tour commission rate setup for each agent includes
date based commission ranges.
Easy
to use pickup configuration tool. Each pickup
route can have multiple schedules.
Manage
web content for each tour.
Agent login and home
page After logging in, the agent will have a customisable
homepage from which all their favorite and most
booked tours will be quickly available. The home
page also offers the agent to setup and enable/disable
their own users/consultants as well as configure
tour preferences. Once logged in, the ResPax system
will apply commissioning structure setup specifically
for the agent.
Picture
6 - Screen shot of agent home
page. Agent has to login. Agent can set
up users from inside the home page.
Click on image for larger screen shot...
Searching and finding
bookings Search facility is available to a logged in
agent. All bookings made by the agent can be found
and modified. Bookings not yet travelled can be
cancelled from here.
Cancelling bookings Any active booking can be cancelled from within
the booking screen. When cancelling a booking, all
payments must be balanced to zero. The person cancelling
the booking must specify agent reference and reason
for cancellation. Archived bookings cannot be cancelled.
Agent commission structures The built in agent commission structure permits
an advanced configuration of commissions for each
agent. Each commission can be configured in currency
or percentage of the tour. Commissions for an
agent can be configured as:
One commission for all tours
Commission relating to a specific tour
Commission for a tour for a specific date
range
Commission for a tour for a date range for
a specific basis/subbasis
Commissions are automatically calculated from
the commission matrix when a booking is made.
Calculated commissions can be manually overridden
if the user has permissions.
Agent multiuser environment
Each
agent can manage their own users and give them individual
logins. It is recommended practice to setup individual
user ids and passwords rather than use generic ones.
When a user leaves the agent organisation, the login
can easily and quickly be disabled. Using individual
userid also makes the audit trail more accurate.
PRICING
ResPax
Netwizard license can either be purchased outright
and installed on your servers or your hosted by
us on a subscription basis. The subscription option
is only available if you are hosting Respax
Enterprise with us already.
Option
1 -License Subscription
This is our most popular packaging of Respax as
it requires no server hardware on your
site, next to no client software installations
and is normally setup and configured within 24-48
hours ready for you to setup your tourcodes.
Pay a setup and configuration fee plus a monthly
subscription fee. We install and host the interface
on our servers and connect it to your instance
of the Respax Database. Optionally, we can train
your staff and help with setup of your tours.
Credit card authentication setup is optional.
We charge your credit card on a monthly basis.
Once
off setup fee is AUD$ 499
Monthly
subscription is $299/month
Optional
credit card authentication setup is $200 plus
59 cents per credit card transaction
* Refund Policy and Grace period on Remote Hosting
We extend a 30-day Grace period after initial
setup of your database. This period should be
used by you to ensure that the ResPax Remote hosting
system is going to work for you both from accessibility
point of view as well as the functionally as a
reservation system.
If you are not satisfied with the Respax service
within 30 days, we will refund your credit card
the full amount charged including setup fee and
monthly fee but not including credit card fees.
Once past the 30-day Grace period, you are not
eligible for refund on any monthly fees, credit
card fees or setup fees.
Option
2 - Purchase License
Pay an upfront licence fee and a 20% annual software
upgrade/update fee. This option requires installation
of the Respax software on your webserver and connected
to your Respax system. Credit Card authentication
setup is included in the license fee. We charge
59 cents per credit card transaction regardless
of size of transaction.
Please
email us
for specific pricing on Option 2 including training
and installation.
